Refund Policy
Return Policy
Returns can be made ONLY if the goods are damaged – communicated to us no longer than 2 days after the goods have arrived at your side. If this happens, please send us an email at queerloop@gmail.com.
Items must be returned new, unused, and inside the packaging. Returns that are damaged for use or dirty will not be accepted and may be sent back to the customer.
​
Exchange Policy
Thank you for understanding that Queer Loop does NOT accept any size exchanges, or exchanges due to dislikes on product, color, or style after reception of goods. However, we do allow size exchanges under the following scenario:
-
Customer consults on sizing with Queer Loop before ordering and we make a size suggestion for you,
-
The customer agreed to go with our suggestion, however, upon receipt size did not fit as expected.
Therefore, for your benefit, we suggest you consult with us regarding sizing before ordering so that any size misfit can be exchanged.
For more info on size consultation get in touch at our contact section.